Open Dental's built-in recall and reminder tools, plus its robust third-party integration API, make it the most flexible dental PMS on the market. Its communication ecosystem — whether built-in or via third-party add-ons — is all outbound. When a patient calls your practice after hours, Open Dental doesn't answer. Skrypt does, and writes the booking straight back.
Open Dental's open architecture makes it one of the easiest PMS systems to build integrations on top of. Skrypt uses that API to deliver a tight integration: calls handled by Skrypt's AI agent result in appointments written directly to the Open Dental schedule, no manual entry required. Existing reminder and recall workflows are unaffected.
Open Dental's open-source architecture makes it unusually flexible — which is why independent dental practices have adopted it at scale. The same API-first design that makes Open Dental easy to extend is what makes Skrypt Health's integration so deep. We use the Open Dental API to read and write practice data bidirectionally, with no middleware or manual sync required.
Practices running Open Dental tend to be independent and lean — often one or two providers, a small front desk team, and a high sensitivity to missed calls. When your front desk handles a patient at the chair, the phone goes unanswered. When the practice closes for the day, calls go to voicemail that gets checked the next morning. Both scenarios convert less than 20% of the time compared to a live answer.
Skrypt Health closes that gap. It pulls your Open Dental schedule before each call, answers with accurate real-time availability, and books the appointment — writing it directly into Open Dental with provider, operatory, and appointment type populated. Recall lists in Open Dental become automatic outreach campaigns. New patient intake notes land in the patient record before the first visit.
Tell us which PMS you're on — we'll confirm the integration live in the demo.
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