AI Receptionist That Works Inside Covetrus Pulse
Skrypt Health connects to your Covetrus Pulse system to read your live schedule, then books appointments and writes client and patient details directly back — cloud to cloud, nothing to install.
Covetrus Pulse (formerly eVetPractice) is Covetrus's cloud veterinary operating system — practice management, prescription management, and client communication in one browser-based platform. Skrypt Health connects with secure credentials during onboarding.
Everything that used to require a phone call, handled automatically.
Brought live by hand — in days, not months.
Connect Covetrus Pulse
Covetrus Pulse is cloud-based, so connection happens with secure credentials during onboarding — nothing to install at your practice. Skrypt's universal integration layer operates Covetrus Pulse the way a trained staff member would: it reads the schedule and writes the booking.
Train the AI on your practice
We configure Sala and Mati with your providers, hours, appointment types, fees, and the questions your callers actually ask. Your team hears and approves everything before a single caller reaches it.
Live on your existing line
Your existing number forwards to Skrypt. We run test calls together, then go live — first-ring pickup, bookings landing on your own Covetrus Pulse schedule, your team able to move or cancel anything.
Common questions about the Covetrus Pulse integration.
How does Skrypt Health integrate with Covetrus Pulse?
Through Skrypt's universal integration layer: the AI operates Covetrus Pulse the way a trained staff member would — reading live schedule availability and writing bookings, records, and notes back — rather than depending on a one-off vendor partnership. Integration depth follows tier: Google Calendar booking on Starter, real-time Covetrus Pulse reads on Pro, and bidirectional write-back on Enterprise. We confirm the integration live during the private walkthrough — you see your own schedule inside Skrypt before you sign anything.
What Covetrus Pulse data does Skrypt read and write?
Skrypt reads appointment slots, provider availability, appointment types, and existing records. It writes new appointments, notes, and demographics for new records. Access is minimum-necessary for each workflow, and everything the AI does is logged and auditable in the Client Hub Portal — your team can move or cancel anything it books.
What happens on an after-hours emergency call?
Skrypt triages by severity in the first seconds of the call — urgent cases are flagged and your on-call team is paged immediately, with the transcript attached. Routine after-hours calls are booked into the next day's Pulse schedule. Your escalation rules decide what pages a human and what waits for morning.
How is our Covetrus Pulse data protected?
All data exchanged with Covetrus Pulse is encrypted in transit, accessed on a minimum-necessary basis, and logged for audit through the Client Hub Portal. Skrypt Health operates to healthcare-grade security standards across every vertical — the same controls our HIPAA- and PHIPA-covered medical and dental practices rely on.
See Skrypt Health + Covetrus Pulse on your own screen.
Twenty minutes, your practice. We confirm the Covetrus Pulse integration live during the walkthrough — you see your own schedule inside Skrypt before you sign anything.