Starter
For practices ready to hand off calls and inbox work.
Billing options
Annually $4,118.40 · $343.20 / mo · −20%
- Ani handles calls, Noah organizes your inbox.
- Appointments booked into your Client Hub.
- 250 voice minutes · 150 SMS · 500 emails.
Start free. Add calls and inbox support with Starter, connect clinical workflows with Pro, or build across locations with Enterprise.
Starter is self-serve. Paid plans have no long-term contracts: choose monthly, quarterly, or annual billing. No setup fee on Starter. Save 20% billed annually, 10% quarterly.
Monthly prices below. Choose quarterly or annual billing at signup to save. Prices are in CAD or USD according to your practice’s location.
For practices ready to hand off calls and inbox work.
For connected administrative and clinical workflows.
For groups with multiple locations and custom needs.
Overage: voice $0.35 / min and SMS $0.05 on Starter; $0.28 and $0.04 on Pro; committed rates on Enterprise. Prepaid terms auto-renew; 30-day cancellation on every plan.
| Line item | Starter | Pro | Enterprise |
|---|---|---|---|
| Staff · who is on the payroll | |||
| Ani · ReceptionEvery inbound call, 24/7; missed calls texted back | ✓ | ✓ | ✓ |
| Noah · InboxEvery email read, triaged, drafted; overnight digest | ✓ | ✓ | ✓ |
| Asi · RxPrescription requests taken, checked, queued for sign-off | Not included | Intake | Fully managed |
| Daniel · EHRLab results pre-triaged; a clinician reviews every flag | Not included | ✓ | ✓ |
| Ali · OutreachOutbound recall and treatment-plan calls that fill the schedule | Not included | Not included | ✓ |
| Integration · where the work lands | |||
| Booking | Client Hub | Direct · your schedule | Direct · your schedule |
| PMS / EMR integrationSystem-agnostic computer-use agents read the live schedule, providers, and appointment types before every call. | Not included | ✓ books directly | ✓ custom |
| Custom PMS write-backNotes, recalls and status, scoped per deployment | Not included | Not included | ✓ |
| Rescue SMS for missed calls | Text-back | ✓ + rescue flow | ✓ |
| Allowances · per month | |||
| Voice minutes | 250 | 550 | Committed pool |
| SMS | 150 | 400 | Committed pool |
| Email read | 500 | Unlimited | Unlimited |
| Inboxes | Practice + 1 personal | Practice + 3 personal | Per location + custom |
| Overage · voice / SMS | $0.35 · $0.05 | $0.28 · $0.04 | Committed rates |
| Client Hub · the desk they report to | |||
| Command Center, Voice, Email | ✓ | ✓ | ✓ |
| Flag this call · transcripts · summaries | ✓ | ✓ | ✓ |
| Self-serve hours, wording, practitioners & services | ✓ | ✓ | ✓ |
| Pharmacy · prescription manager | Not included | ✓ | ✓ |
| Revenue analytics · email-to-revenue attribution | Not included | ✓ | ✓ |
| Multi-location dashboard | Not included | Not included | ✓ |
| Terms | |||
| Intake | Self-serve | Invitation · 10 / month | 3 / quarter |
| Setup fee | None | Varies by PMS | Scoped |
| Billing | Monthly · quarterly · annual | Monthly · quarterly · annual | Annual |
| Cancellation | 30 days | 30 days | Per agreement |
| Compliance | HIPAA · PHIPA · BAA | HIPAA · PHIPA · BAA | HIPAA · PHIPA · BAA |
Monthly, quarterly or annually. Starter is $429 a month, $1,158.30 a quarter (10% off — $386.10 a month) or $4,118.40 a year (20% off — $343.20 a month). Pro is $863 a month, $2,330.10 a quarter ($776.70 a month) or $8,284.80 a year ($690.40 a month). Every frequency is an auto-renewing subscription with 30-day cancellation. Enterprise is scoped per deployment.
Pro uses system-agnostic computer-use agents to read the live schedule, provider availability and appointment types before every call, then books the visit onto your own calendar — where your team can move or cancel it. Starter books into the Client Hub instead, and your team confirms in the PMS. Enterprise adds custom PMS write-back for notes, recalls and status, scoped per deployment.
No. Start free or choose Starter, the first paid self-serve plan. Pro is switched on from inside your Client Hub portal once you're live, and limited to ten practices a month — every Pro integration is built by hand: schedule mapping, knowledge-base configuration and a call-quality review before go-live.
None on Starter. Pro integration setup varies by PMS and is confirmed during the private walkthrough. Enterprise is scoped per deployment.
Overage is metered at $0.35 per voice minute and $0.05 per SMS on Starter, $0.28 and $0.04 on Pro, and committed rates on Enterprise. Email is unlimited on Pro and above.
The same figures apply in US and Canadian dollars. Stripe Checkout presents US practices USD and Canadian practices CAD, by location; the agreement and the Business Associate Agreement are routed by billing country.
A human front desk runs roughly $20 an hour for 40 of the 168 hours a week — about $3,464 a month before payroll taxes and benefits. Starter is $429 and Pro $863 a month, for all 168 hours.
Want the number for your own practice first? Run the Night Audit
Explore the free tier or talk through your administrative and clinical workflows with us.