Integration /integrations/abeldent

AI Receptionist That Works Inside ABELDent

Skrypt Health connects to your ABELDent system to read your live schedule and provider availability, then books appointments and writes patient notes directly back — without your front desk picking up the phone.

ABELDent is a Canadian dental practice management system from ABELDent Inc., in wide use across Ontario and the rest of Canada — available as ABELDent Cloud and as an on-premise server installation. Skrypt Health supports both.

What the integration enables

Everything that used to require a phone call, handled automatically.

Live ABELDent schedule reads
Skrypt reads your ABELDent appointment book in real time — open slots, provider schedules, operatory availability — so callers always hear accurate options.
Direct appointment booking
Appointments are booked straight into ABELDent with the correct provider, appointment type, duration, and patient details. No staff entry, no clipboard handoff.
New patient record creation
For new patients, Skrypt collects demographic and insurance information and creates or pre-populates the patient record in ABELDent before the visit.
Recall and reactivation outreach
Skrypt reads your ABELDent recall lists and contacts overdue patients by voice and SMS, then books them and updates recall status.
Treatment plan follow-up
Patients with incomplete treatment plans are contacted to schedule the remaining procedures, with bookings written directly back to ABELDent.
After-hours call handling
After-hours callers are handled with full ABELDent context — the AI books next-day appointments from tomorrow's schedule, pulled live.
Setup

Brought live by hand — in days, not months.

Step 1

Connect ABELDent

Cloud installations connect with secure credentials; on-premise installations use a lightweight, secure bridge our onboarding team configures — your staff installs and maintains nothing. Skrypt's universal integration layer operates ABELDent the way a trained staff member would: it reads the schedule and writes the booking.

Step 2

Train the AI on your practice

We configure Sala and Mati with your providers, hours, appointment types, fees, and the questions your callers actually ask. Your team hears and approves everything before a single patient reaches it.

Step 3

Live on your existing line

Your existing number forwards to Skrypt. We run test calls together, then go live — first-ring pickup, bookings landing on your own ABELDent schedule, your team able to move or cancel anything.

FAQ

Common questions about the ABELDent integration.

How does Skrypt Health integrate with ABELDent?

Through Skrypt's universal integration layer: the AI operates ABELDent the way a trained staff member would — reading live schedule availability and writing bookings, records, and notes back — rather than depending on a one-off vendor partnership. Integration depth follows tier: Google Calendar booking on Starter, real-time ABELDent reads on Pro, and bidirectional write-back on Enterprise. We confirm the integration live during the private walkthrough — you see your own schedule inside Skrypt before you sign anything.

What ABELDent data does Skrypt read and write?

Skrypt reads appointment slots, provider availability, appointment types, and existing records. It writes new appointments, notes, and demographics for new records. Access is minimum-necessary for each workflow, and everything the AI does is logged and auditable in the Client Hub Portal — your team can move or cancel anything it books.

Can Skrypt handle same-day dental emergencies in ABELDent?

Yes. For emergency callers, Skrypt checks your live ABELDent schedule for same-day openings and books accordingly. If nothing is open, the AI offers the next available slot, adds the caller to a cancellation list, or escalates to a staff member — per your configuration. Urgent dental pain is triaged differently from routine calls.

Is the ABELDent integration HIPAA compliant?

Yes. Skrypt Health is HIPAA compliant in the United States and PHIPA compliant in Canada, and we sign Business Associate Agreements with practice customers. Data exchanged with ABELDent is encrypted in transit, accessed on a minimum-necessary basis, and logged for audit.

See Skrypt Health + ABELDent on your own screen.

Twenty minutes, your practice. We confirm the ABELDent integration live during the walkthrough — you see your own schedule inside Skrypt before you sign anything.