Skrypt
Skrypt Health
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AI Front Desk for Medical Practices

Medical practices lose revenue to missed calls, no-shows, and phone tag on insurance verification. Skrypt Health puts five AI employees on it — answering every inbound call, recovering no-shows in real time, and routing insurance questions with patient info already collected.

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What Skrypt Health handles

Built for the calls your front desk gets every day.

New patient intake
Collects patient demographics, chief complaint, insurance carrier, primary care physician, and referral source before the first appointment.
Insurance verification routing
Handles insurance verification requests by collecting member ID, carrier name, and date of birth, then routes to your billing team with all details pre-filled.
No-show recovery
Contacts no-show patients within minutes of a missed appointment, offers immediate rebooking, and updates the schedule without staff involvement.
Recall outreach
Proactively contacts patients due for annual physicals, chronic disease management check-ins, and preventive screenings via voice and SMS.
After-hours message triage
Handles after-hours calls with clinical message triage — collects chief complaint, urgency level, and callback number, then routes to the appropriate on-call provider.
Integrations

Writes back to your system automatically.

Skrypt Health integrates with your existing EMR through direct API or secure HL7 connection. Intake notes, booking confirmations, and follow-up records sync automatically.

Supported systems
athenahealth · Jane · others on request →
Why practices switch

One platform. Three layers.

Always on shift

Five AI Employees

Ani, on Reception, answers every call 24/7 — booking, quoting, and routing without putting callers on hold. Behind Ani: Asi on Rx (refill intake), Ali on Outreach (empty slots), Noah on Inbox (email), Daniel on Labs (result pre-triage).

Full visibility

Client Hub Portal

Every call, message, lead, and booking in one dashboard. Live analytics and AI activity log included.

Plugged in

PMS Integration

Every action writes back to your practice management system in real time. No duplicate entry, no syncing later.

Provenance

Skrypt is applied research. Before it was a product, the founder published machine-learning work in clinical contexts — teaching machines to read urgency and intent in human language. The five employees are that research, on payroll.

Sukhera J & Ahmed H · JMIR Medical Education 8(1):e33934 · 2022 · doi:10.2196/33934 · about § research

FAQ

Common questions from medical practices.

Is this just an AI receptionist?

No — Ani is one of five. Skrypt Health staffs your medical practice with five AI employees under two managers. Sala runs everything spoken: Ani on Reception (every inbound call), Asi on Rx (refill intake — nothing renewed without prescriber sign-off), and Ali on Outreach (the recall calls that fill empty slots). Mati runs everything written: Noah on Inbox (email) and Daniel on Labs (lab-result pre-triage, with a clinician reviewing every flag). Reception and Inbox come with every plan; Rx and Labs unlock at Pro; Outreach and the fully managed Rx desk are Enterprise. You're hiring a staff, not installing a bot.

Is Skrypt Health HIPAA compliant?

Yes. Skrypt Health is HIPAA and PHIPA compliant. All call data, patient information, and intake records are encrypted in transit and at rest. We sign Business Associate Agreements (BAAs) with all medical practice customers. The AI never stores protected health information beyond what is required to complete the workflow, and all data handling follows minimum necessary use principles.

Can the AI handle prescription refill requests?

Skrypt Health collects prescription refill requests — medication name, dosage, pharmacy, and patient identity — and routes them to your clinical team with all information pre-filled. The AI does not authorize refills or make clinical determinations. All prescribing decisions remain with your licensed providers, and urgent requests are flagged for same-day callback.

How does it handle multi-physician group practices?

Skrypt Health supports multi-provider routing at medical group practices. Callers can request a specific physician or be matched to any available provider by specialty, availability, or language. Each physician can have separate intake workflows, scheduling rules, and after-hours routing. Practices with multiple locations can configure location-specific phone numbers through a single Skrypt Health account.

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Five employees. One payroll line.

See how Skrypt Health handles a live call at your medical practice. Most practices go live in under 5 days.

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