AI Receptionist That Works Inside IDEXX Cornerstone
Skrypt Health connects to your Cornerstone system to read your live schedule, then books appointments and writes client and patient details directly back — every call answered, every hour.
Cornerstone is IDEXX's flagship veterinary practice management system — an on-premise platform run by thousands of animal hospitals across North America. Skrypt Health operates it without disturbing your existing setup.
Everything that used to require a phone call, handled automatically.
Brought live by hand — in days, not months.
Connect Cornerstone
Cornerstone runs on your own server, so our onboarding team configures a lightweight, secure bridge during implementation — your staff installs and maintains nothing. Skrypt's universal integration layer then operates Cornerstone the way a trained staff member would: it reads the schedule and writes the booking.
Train the AI on your practice
We configure Sala and Mati with your providers, hours, appointment types, fees, and the questions your callers actually ask. Your team hears and approves everything before a single caller reaches it.
Live on your existing line
Your existing number forwards to Skrypt. We run test calls together, then go live — first-ring pickup, bookings landing on your own Cornerstone schedule, your team able to move or cancel anything.
Common questions about the Cornerstone integration.
How does Skrypt Health integrate with Cornerstone?
Through Skrypt's universal integration layer: the AI operates Cornerstone the way a trained staff member would — reading live schedule availability and writing bookings, records, and notes back — rather than depending on a one-off vendor partnership. Integration depth follows tier: Google Calendar booking on Starter, real-time Cornerstone reads on Pro, and bidirectional write-back on Enterprise. We confirm the integration live during the private walkthrough — you see your own schedule inside Skrypt before you sign anything.
What Cornerstone data does Skrypt read and write?
Skrypt reads appointment slots, provider availability, appointment types, and existing records. It writes new appointments, notes, and demographics for new records. Access is minimum-necessary for each workflow, and everything the AI does is logged and auditable in the Client Hub Portal — your team can move or cancel anything it books.
What happens on an after-hours emergency call?
Skrypt triages by severity in the first seconds of the call — a suspected toxin ingestion or trauma case is flagged urgent and your on-call team is paged immediately, with the transcript attached. Routine after-hours calls are booked into the next day's Cornerstone schedule. Your escalation rules decide what pages a human and what waits for morning.
How is our Cornerstone data protected?
All data exchanged with Cornerstone is encrypted in transit, accessed on a minimum-necessary basis, and logged for audit through the Client Hub Portal. Skrypt Health operates to healthcare-grade security standards across every vertical — the same controls our HIPAA- and PHIPA-covered medical and dental practices rely on.
See Skrypt Health + Cornerstone on your own screen.
Twenty minutes, your practice. We confirm the Cornerstone integration live during the walkthrough — you see your own schedule inside Skrypt before you sign anything.