Live /dental/toronto
AI dental front desk · Toronto, ON

The AI front desk for Toronto dental practices.

Toronto has over 2,500 registered dentists serving 2.9 million residents — one of the most competitive dental markets in North America. Practices across the downtown core, Midtown, North York, Scarborough, and Etobicoke run at capacity during treatment hours, with front desk staff stretched between chairside check-ins, insurance calls, and inbound scheduling.

Skrypt Health answers every inbound call at your Toronto practice, books appointments in real time directly into your PMS, and handles recalls, after-hours emergency triage, and treatment plan follow-up — so your team can focus on the patients in the chair.

What Skrypt Health handles

Built for the calls your front desk gets every day.

New patient intake
Collects name, date of birth, insurance carrier, chief complaint, and referring dentist — all before the first appointment.
Recall + treatment-plan follow-up
Proactively reaches patients due for hygiene and follows up on unscheduled treatment plans via SMS and voice.
Insurance pre-checks
Routes insurance verification requests to staff with patient info pre-collected, cutting phone tag on coverage questions.
After-hours emergency triage
Clinical triage logic differentiates urgent dental pain from routine scheduling and routes accordingly — 24/7.
Appointment reminders + confirmations
Automated SMS reminders confirm appointments without staff involvement, reducing no-shows.
Missed-call rescue SMS
When a caller hangs up before connecting, Skrypt automatically sends a rescue SMS within seconds to recover the lead.
PMS Integrations

Writes back to your system automatically.

Every booking, patient note, and intake response writes back to your PMS in real time. No manual data entry, no sync delays.

Supported systems
Open Dental · ABELDent · Dentrix · Eaglesoft
Why practices switch

One platform. Three layers.

Always on

AI Receptionist

Answers every inbound call 24/7. Sounds like your practice. Books, quotes, and routes — without putting callers on hold.

Full visibility

Client Hub Portal

Every call, message, lead, and booking in one dashboard. Live analytics and AI activity log included.

Plugged in

PMS Integration

Every action writes back to your practice management system in real time. No duplicate entry, no syncing later.

FAQ

Common questions from Toronto dental practices.

Do Toronto dental practices need PHIPA compliance for AI call handling?

Yes — and Skrypt Health is built for it. PHIPA (Ontario's Personal Health Information Protection Act) governs how patient data is collected, stored, and transmitted. Every call Skrypt Health handles at a Toronto dental practice is treated as containing PHI by default. Call recordings, transcripts, and PMS write-back payloads are encrypted at rest (AES-256) and in transit (TLS 1.2+). A Data Sharing Agreement is signed as part of standard onboarding — no separate legal process required. Skrypt Health is a Canadian company operating under both PHIPA and HIPAA frameworks.

Does Skrypt Health work with Open Dental and ABELDent?

Yes — Open Dental and ABELDent are both fully integrated. Skrypt Health reads your live schedule and writes bookings, patient notes, and intake data back to your PMS in real time, bidirectionally. No manual syncing, no duplicate entry.

How quickly can we go live?

Most practices go live within 5 business days. Onboarding covers PMS connection, AI training on your fee schedule and providers, and a test call review. No hardware required — Skrypt works with your existing phone number.

Can Skrypt Health handle after-hours emergencies?

Yes. Skrypt uses clinical triage logic to separate urgent dental emergencies (severe pain, trauma, swelling) from routine scheduling calls. Urgent cases are flagged for immediate callback and the AI never advises on treatment. After-hours emergency instructions and on-call routing are fully configurable.

Is Skrypt Health HIPAA and PHIPA compliant?

Yes. Skrypt Health is HIPAA-compliant in the US and PHIPA-compliant in Canada. All call recordings, transcripts, and PMS payloads are encrypted at rest (AES-256) and in transit (TLS 1.2+). Business Associate Agreements and Data Sharing Agreements are signed as part of standard onboarding.

Also serving

Dental practices across the GTA

Ready to stop missing calls in Toronto?

See how Skrypt Health handles a live call at your Toronto dental practice. Most practices go live in under 5 days.